Terms & Conditions

Responsibilities of Global Occupational Health Solutions Ltd (“Global OHS”)

  1. To provide a competent Occupational Health Advisor (OHA), Occupational Health Technician (OHT) and Occupational Health Physician (OHP).
  2. To provide replacement personnel in the event of sickness absence or holidays, wherever possible.
  3. To provide fully maintained and calibrated medical screening equipment necessary to perform the services to which it is contracted.
  4. All medical consumables, disposables, and stationery necessary to perform the contracted services will be provided by Global OHS.
  5. To provide appropriate reports to the clients which will include statements of fitness, recommendations, and advice with regard to legislation such as RIDDOR.
  6. To arrange management referrals to other healthcare professionals such as physiotherapists and counsellors where appropriate.
  7. If the mutually agreed attendance date becomes unattainable, to arrange a convenient alternative.

Responsibilities of the Client

  1. To provide a private and convenient location for the Global OHS practitioner at each site with hand washing facilities if clinical services are required.
  2. The client company must respect the right of Global OHS personnel to honour the employee’s right of confidentiality, especially in relation to any matters where right of disclosure has not been granted and in matters of a non-occupational nature.
  3. The client reserves the right of ownership for all medical reports, records and results upon the expiry or termination of this agreement. In this situation an official handover of the medical notes to a medical professional would need to be arranged.
  4. The Control of Substances hazardous to Health 2002 (Regulation 11.9), the Controlling Noise at Work 2005 (Regulations 9.4) and the Hand-Arm Vibration 2005 (Regulation 9.5) stipulate that an employer should carry out the following health surveillance.
    1. ‘Where, as a result of health surveillance, an employee is found to have an identifiable disease or adverse health effect which is considered by a relevant doctor or other occupational health professional to be the result of exposure to a substance hazardous to health the employer of that employee shall:
    2. Ensure that a suitably qualified person informs the employee accordingly and provides the employee with information and advice regarding further health surveillance.
    3. Review the risk assessment.
    4. Review any measure taken to comply with regulations, taking into account any advice given by a relevant doctor, occupational health professional or by the Executive.
    5. Consider assigning the employee to alternative work where there is no risk of further exposure to that substance, taking into account any advice given by a relevant doctor or occupational health professional, and Provide for a review of the health of any other employee who has been similarly exposed, including a medical examination where such an examination is recommended by a relevant doctor, occupational health professional or by the Executive.’
  5. The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (Regulations 5) requires employers to report cases of certain diseases which are linked with specific work activities.

Joint Responsibilities

  1. Global OHS is responsible for the confidential storage for all Occupational Health (“OH”) electronic and paper based OH records. All records are stored in line with the GDPR and the Data Protection Act 2018. Confidential patient information can only be provided via an approved mechanism. Your attention is drawn to our Privacy Notice which can be found on our website.
  2. Informed and specific written consent is required from an employee before information from their OH record is released to a third party. Global OHS, however, has a statutory responsibility to ensure the safety of its patient or others and in exceptional circumstance it may be necessary to disclose information without formal consent. All referral information sent to Global OHS regarding individuals will form part of the OH record to which, under the Access to Health Records Act 1990, the individual is entitled to access.
  3. Global OHS acts as the guardian of the records, whereas the Client (the employer) is recognised as the owner of the records. The length of time the records need to be held for after employment is dependent on the content. Health records, which fall under COSHH Regulations 2002, are required to be kept for at least 40 years from the date of the last entry. For records not governed by statute, the DOH recommends the records should be stored for a minimum of 10 years after the conclusion of employment.

General Financial Conditions

  1. Global OHS will issue invoices for completed work packages for payment. The preferred method of payment would be by Banks Automated Clearing System (BACS).
  2. Payment Terms: Within 30 days of invoice date. Pursuant to the Late Payment of Commercial Debts (Interest Act) 1998 and subsequent amendments, if payment is not received within 30 days we reserve the right to charge £40 for each invoice reminder, plus interest at the rate of 8% above base rate as set by the Bank of England.
  3. In the event of a cancellation of work by the client company a charge will not be made by Global OHS if this is done one week or more prior to the day when the work is due to be carried out. This cancellation must be done in writing and proof of receipt must be acquired from a member of Global OHS by the client company. In the same way if work is cancelled less than one week prior to the day when the work is due to be carried out a 50% charge will be made. If the work is cancelled less than two working days prior to the day when the work is due to be carried out the client company will be charged in full.
  4. In the event that work is carried out after 8pm by Global OHS for a client company a premium rate of £350+vat will be charged in addition to the daily rate. Similarly, if work is required to start before 7am for a client company a premium rate of £350+vat will be charged in addition to the daily rate.
  5. In the event that work is carried out by Global OHS for a client company and the work exceeds the 8-hour working day Global OHS are obliged to charge the client company for the extra time worked.
  6. If home visits are required by a nurse during a normal working day with the client company the client company will be liable for a charge to cover the cost of the associated travel expense incurred by Global OHS personnel.
  7. If medical notes are required to be copied and forwarded to solicitors, for example, in the case of legal claims, the client company will be charged £50 per person plus any incurred travel costs at a rate of 50p per mile.
  8. All quotations are given, and all orders are accepted on the terms outlined in this contract, which shall prevail over any other terms and conditions of the client and any other representations made by any party prior to the contract.
  9. No modifications of these terms shall be effective unless made by an express written agreement between Global OHS and the client.


In the first instance the client should contact a Director of Global OHS to try to resolve the issue. If the issue is not resolved, Global OHS’s complaints procedure will be followed. A copy is available on request.


The client shall not, within six months of receiving any services from Global OHS, employ directly or indirectly or utilise the services of any employee or contractor of Global OHS with whom it has come into contact as a result of engaging Global OHS to carry out services.